How Retail Loyalty Programs Generate Customer Data
Every loyalty card scan feeds a detailed portrait of a shopper. Here is how retail loyalty programs collect customer data and how retailers use it.
Lena Fischer · November 1, 2026
Coverage of retailing as a business: store estates and closures, online fulfillment costs, assortment decisions, own-brand ranges, and the real depth of a promotion. Figures come from company filings and price tracking. Read by category managers, suppliers negotiating terms, and analysts covering the sector.
Coverage of retailing as a business: store estates and closures, online fulfillment costs, assortment decisions, own-brand ranges, and the real depth of a promotion. Figures come from company filings and price tracking. Read by category managers, suppliers negotiating terms, and analysts covering the sector.
Every loyalty card scan feeds a detailed portrait of a shopper. Here is how retail loyalty programs collect customer data and how retailers use it.
Lena Fischer · November 1, 2026
The final leg from hub to door is the priciest part of delivery. Why last-mile logistics costs so much and how retailers fight the bill.
Lena Fischer · October 25, 2026
Markdowns look like generosity but run on math: timing, depth, revenue realization, and the race to clear stock before the season ends.
Lena Fischer · October 10, 2026
Price, service and returns work differently at big-box chains and independents. Here is the mechanism behind each, and when each wins.
Henrik Larsen · October 1, 2026
The CPI is built from about 94,000 monthly price quotes weighted by household spending surveys, and its known limits — substitution, coverage, shelter lag — are published with it.
Henrik Larsen · August 26, 2026